Frequently Asked Questions
Before you e-mail customer service with a question, you may want to take a minute to click on the links below, since you are likely to find your answer here.
Your Customer Service Question
Please be as specific as possible when asking a customer service question, including your name, email and order number if you have this information. At the very least we require you to supply us your name and e-mail address.
Once we receive your question, we will respond back to you as soon as possible, but definitely within 72 hours. Please make sure you add our email: yitamusic@gmail.com into your email address, so our reply won't be filtered by spam filter.
Please note: If you are contacting us regarding a general web site comment, please click here.
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